Faq

Yes. We operate as licensed Import and Export Agents, managing the complete trade cycle from origin pickup and freight booking to customs clearance, documentation, and final delivery — making international trade stress-free for your business.

Absolutely. We specialize in project mobilization and demobilization, including Over Dimensional Cargo (ODC). Our team coordinates route surveys, special permits, heavy-lift equipment, and regulatory approvals so your oversized or high-value cargo moves safely and on schedule.

Yes. Our Door-to-Door and Port-to-Door services cover the entire cargo journey — from the sender's premises through freight booking, inland transport, customs formalities, and last-mile delivery — saving you coordination effort and transit time.

Yes. We offer secure, well-managed warehousing solutions for short-term and long-term storage, including inventory handling and distribution support — giving your supply chain the flexibility it needs without heavy infrastructure investment on your end.

Yes. Epsilon Logistics provides freight forwarding and logistics support for a wide range of commodities — from general cargo and industrial equipment to project-specific heavy goods — ensuring the right packaging, compliance, and mode of transport is selected for every shipment.

We handle Full Container Load (FCL), Less than Container Load (LCL), and Coastal Shipping across major Indian and international ports. Our team manages booking, documentation, port coordination, and real-time tracking to ensure on-time ocean freight delivery.

Multimodal transportation moves cargo using two or more modes such as sea + road, under a single contract and bill of lading. Epsilon Logistics offers seamless multimodal solutions that combine cost efficiency with reliable transit timelines and simplified documentation.

Yes. Our land freight and road transport services connect key cities, industrial zones, and major ports across India. We maintain a reliable carrier network to move your cargo efficiently — whether it is a Full Truckload (FTL) or a Part Load (LTL) shipment.

Coastal shipping moves goods between Indian ports via sea — it is significantly more economical than road transport for bulk cargo over long distances. Epsilon leverages India's extensive coastline to offer a greener, cost-saving alternative for domestic freight movement.

FCL (Full Container Load) means your cargo occupies an entire container — ideal for large volumes with faster transit and better security. LCL (Less than Container Load) consolidates your cargo with other shipments, making it cost-effective for smaller volumes. Our team helps you choose the right option based on cargo size, urgency, and budget.

Yes. We provide full customs clearance assistance for both import and export shipments. Our experienced team handles all regulatory filings, duty assessment, and liaison with customs authorities — ensuring your cargo clears borders without delays, penalties, or compliance issues.

Standard shipping documents include the Commercial Invoice, Packing List, Bill of Lading (or Airway Bill), Certificate of Origin, and any commodity-specific permits. Our team guides you through the exact requirements based on cargo type, origin, and destination country so nothing is missed.

Yes. Over Dimensional Cargo (ODC) and project freight require special permits, route surveys, and government approvals. Epsilon manages all associated documentation and regulatory coordination — keeping your heavy-lift or oversized shipments fully compliant and on schedule.

Yes. As licensed Import/Export Agents, we assist businesses with EXIM documentation, trade compliance requirements, and coordination with shipping lines and government bodies — reducing the regulatory burden so you can focus entirely on your core business.

Yes. Our highly professional team is available 24/7 to assist with shipment tracking, documentation queries, and logistics challenges. We believe customer service is a long-term investment — so you are never left without answers when it matters most.

Simply reach us at info@epsilonlogistic.com or call our Rajkot office. Share your cargo details, origin, destination, commodity type, weight or volume, and preferred mode of transport — and our team will provide a competitive, tailored freight quotation promptly.

Absolutely. We understand that transportation and customs costs directly impact your product's cost price. Our strong carrier relationships and network allow us to negotiate the best possible rates — so you always receive market-competitive pricing without compromising on service quality.

Epsilon Logistics LLP is headquartered at Decora Plaza, 5th Floor, Kalawad Road, Rajkot, Gujarat, active since 2016. We serve clients across India and internationally, handling freight forwarding, import/export, coastal shipping, and project logistics nationwide.

With 9+ years of experience, a 100+ member professional team, 24/7 support, and a single-window model covering sea freight, road transport, customs clearance, warehousing, and project cargo — Epsilon Logistics empowers you to extend your business boundaries while we handle every logistics challenge with expertise and care.